Contact

One inbox, monitored by the people who build the tool. There is no phone tree and no ticket queue.

Reporting a wrong re-sign window

This is the message we care about most. If a local's window, method, or contact information is wrong in our data, send it and we will correct it the same day we can verify it.

Include whatever you have: the local number, what our data said, what the hall actually told you, and how you found out. A screenshot of the local's page or a note about who you spoke with at the hall speeds up verification considerably. You do not need to be polite about it — a wrong date can cost somebody months of position, and we would rather hear about it bluntly than not at all.

Everything else

Questions about how the tool works, early access, or your account go to the same address. So do press enquiries and partnership questions.

We usually reply within one business day. We are a small independent project, not a support department, so if something is urgent and hall-related, call your hall first — they are the authority on your book status, and we are not.

What we will not do

We will not contact your local on your behalf, confirm your book standing, or intervene in a dispatch matter. We have no standing to do any of that, and claiming otherwise would be misleading. Anything involving your actual position on a list goes through your hall.

Independence

DontDropBook is an independent project, not affiliated with, endorsed by, or connected to the IBEW or any of its local unions. If you are trying to reach a specific local, contact that hall directly — we cannot route messages to them.